Senior Manager Central Network Engineer

Job Description POSITION SUMMARY: The MCN will oversee the Central Network Engineering (CNE) team provides first line technical support for all networkinfrastructure and components within all GHC locations. The supported networkinfrastructure spans over 450 remote Skilled Nursing Facilities and offices connected via T1s, 10M DIA, legacy MPLS, Broadband and VPN tunnels. Each location will host a local router (Cisco or Fortinet), Cisco switches and Wireless Access Points (WAPs) on Cisco or Aerohive platforms. RESPONSIBILITIES/ACCOUNTABILITIES: 1. The MCN will oversee support to customer incidents reporting any performance, connectivity or overall network issues within any GHC location. The technical support focus will be within the following areas: a. Wireless environment -- each GHC location provides full wireless coverage throughout the entire building via Cisco and Aerohive platforms with an average of 10-30 WAPs per building. The wireless network will support a host of mobile devices such as Apple iPads, iPhones & iTouches, Windows laptops and miscellaneous medical devices. b. Data circuits -- each GHC location will have a primary and backup Internet service. These services are provided by many different carriers and include T1s, 10M DIA, legacy MPLS, Broadband & FIOS circuits. WAN troubleshooting and outage resolution activities are required on a daily basis. c. Hardware configurations -- it will be necessary to both replace and support existing network devices within all GHC locations. Therefore must be able to setup and install network devices or platforms such as Cisco 1900 and 2100 series routers, Fortinet 100D, 100E & 80E routers, Cisco FLEX controllers, Aerohive Hive Manager and access points in both platforms. d. General tier 2 support -- will be assigned end user incidents for general connectivity issues, so will be responsible for reaching resolution on those assigned. The ability to work directly with peers and end users alike will be required. e. Network monitoring -- Solarwinds is the primary monitoring tool within the GHC environment. This position will be responsible for reviewing various daily reports to implement corrective or improvement activities as directed. f. On Call -- This position will be required to manage the scheduling, training and general communications for the on call program.   MSC2 QUALIFICATIONS: SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS: Experience with the new platforms: Cisco to Fortinet, and Cisco to Aerohive is desired. Advanced working experience with local and wide area transport environments (MPLS, DMVPN, SSL-VPN, IPSEC, GRE) Advanced working experience with IP routing in large enterprises (EIGRP, OSPF, BGP EIGRP, route redistribution) Highly desired working experience with Fortinet Routers, Fortimanager and Fortianalyzer Proficient in troubleshooting resources such as Wireshark, Solarwinds, Cisco Prime (Wireless devices) and Netflow Experience with VOIP technologies such as SIP and integration into wide area network while maintaining needed security and functionality Experience with the following Hardware Fortinet Fortigate Router / Firewall devices Cisco Wireless Flex Controller -- 7510 series Aerohive Access points and HMOL and Aerohive NG Strong attention to detail in analytical assessments; experience in developing and maintaining high quality documentation on all new deployed infrastructure. Proficiency with Visio. College Degree in Engineering, Computer Science, Information Technology or Equivalent of 7+ years of work experience supporting Cisco infrastructure for medium to large enterprises 5+ years of supervisory experience 285018
Salary Range: NA
Minimum Qualification
8 - 10 years

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